Charges for services to be provided by Digital Pixels are defined in the project quotation that the Client receives via e-mail.
Unless agreed otherwise with the Client, all services require an advance payment of a minimum of 50 percent of the project quotation total before the work is supplied to the Client for review. While the remaining 50 percent of the project quotation will be supplied upon completion of the work. The initial deposit payment is refundable.
You are liable to reimburse digital pixels for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography etc.
Refunds and Cancellations:
As per our terms and conditions, if you cancel a contracted project at the initial stage. You will be provided a full refund.
But, once you approved the work provided by our team to review, then you are agreeing that you are fully satisfied with the work. And if you cancel the project later, no refunds can be given.
If a client returns from an unapproved postponement and the last contact is more than 6 months, we shall need to provide a new quotation for the project and your original deposit will be non refundable or transferable.
Updates to these policies:
Digital pixels retains the right to modify provisions of payment or refund policy without giving prior notice.